QLH ENTERPRISES LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have regarding your information.
This policy applies to all visitors and users of our website at www.qlhenter.shop, as well as to clients, prospective clients, business partners and other individuals who interact with our company through any channel, including email, phone and in-person communications.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.
We collect information in several ways, depending on how you interact with us. The categories of information we may collect include:
Information you provide directly: When you contact us through our website form, email or telephone, we may collect your name, email address, phone number, company name, job title, and the contents of your message, including any details you choose to share about your project or requirements.
Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, pages viewed, referring URLs, the dates and times of your visits, and other usage statistics collected through cookies and similar technologies.
Information from business interactions: When you engage us for services, we may collect business information necessary to deliver those services, such as billing and payment details, contractual information, project specifications, and technical configuration data related to the systems we design, integrate or manage on your behalf.
We do not knowingly collect sensitive categories of personal data unless you voluntarily provide such information as part of a service engagement where it is necessary and lawful to process it.
We use the information we collect for legitimate business purposes, including:
We do not sell, rent or trade your personal information to third parties for marketing purposes. We only use your information for the purposes described in this policy, or for purposes that are reasonably compatible with those described, and we will inform you if we intend to process your information for a materially different purpose.
Where the General Data Protection Regulation (GDPR) or similar data protection laws apply, we rely on the following legal bases for processing personal information:
Legitimate interests: We process personal information to operate our business, respond to inquiries, deliver services, improve our website, and protect our legal rights. We balance these interests against your rights and freedoms and ensure that our processing is fair, proportionate and transparent.
Performance of a contract: Where processing is necessary to enter into or perform a contract with you, such as delivering professional services, issuing invoices or managing a service engagement.
Consent: Where we rely on your consent for specific processing activities, such as certain marketing communications or cookies, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Legal obligations: Where processing is necessary to comply with applicable laws, regulations, court orders or other legal processes.
We do not disclose your personal information to third parties except in the limited circumstances described below:
We do not authorize any third party to use your personal information for their own marketing purposes, and we take reasonable steps to ensure that any disclosed information is handled securely and only for the purposes for which it was shared.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically, inquiry and correspondence records are generally retained for a period of up to three (3) years from the date of last contact, while contractual, billing and project documentation are retained for the duration of the engagement and for the period required by applicable tax, accounting and legal obligations, which may extend for several years after the relationship ends.
Website logs and analytics data are typically retained for shorter periods, after which they are anonymized, aggregated or securely deleted. When personal information is no longer needed, we take reasonable measures to delete, de-identify or securely destroy it in accordance with our data management procedures.
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include encryption of data in transit, access controls and authentication requirements, secure storage of records, regular security reviews, and staff training on data protection practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us, and any transmission is at your own risk. In the event of a data breach affecting your personal information, we will notify you and the relevant supervisory authorities as required by applicable law.
You also play a role in protecting your information by safeguarding any credentials, passwords or access tokens associated with your accounts and by contacting us promptly if you suspect any unauthorized use.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the details provided in Section 14 of this policy. We will respond to verified requests within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request, and we may decline requests that are manifestly unfounded, excessive or otherwise not required by law.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic and understand how visitors use our site. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.
We use the following categories of cookies: (a) strictly necessary cookies that are essential for the operation of our website; (b) functional cookies that remember your preferences and improve your experience; and (c) analytics cookies that help us understand aggregated visitor behavior so we can improve our content and performance.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, and you may configure your browser to alert you when a cookie is placed. Please note that disabling certain cookies may affect the functionality and usability of our website. We do not use cookies to collect personal information for advertising purposes.
Your personal information may be processed and stored in the United States and in other countries where we or our service providers operate. Where personal information is transferred across international borders, we take steps to ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.
Where required, we rely on recognized transfer mechanisms, such as standard contractual clauses, adequacy decisions, or other lawful safeguards, to protect your information when it is transferred internationally. By providing your information to us, you acknowledge that your information may be processed in jurisdictions whose data protection laws may differ from those in your own country.
Our website may contain links to third-party websites, services or resources that are not operated or controlled by us. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices or content of any third-party websites.
We encourage you to review the privacy policies of any third-party website you visit before providing them with your personal information. The inclusion of a link does not imply endorsement by us of the linked site or its practices.
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the details below so that we can take appropriate action, including deleting such information from our records.
If we become aware that we have collected personal information from a child in a manner that is inconsistent with applicable law, we will promptly delete that information or obtain the necessary verifiable parental consent where required.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Effective Date" at the top of this policy and, where appropriate, notify you through the website or by other means.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use and protect your information. Your continued use of our website or services after any changes to this policy constitutes acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:
We will acknowledge receipt of your request and respond within the timeframe required by applicable law. If you are unsatisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.